Refund Policy

Effective Date: April 15, 2026

Thank you for your purchase. We strive to provide high-quality products and customer satisfaction.

1. Returns
Due to the nature of our products, all sales are generally final. However, we may accept returns or replacements under the following conditions:
- The item was damaged upon arrival
- The wrong item was received

To request a return or replacement, contact us within 3 days of delivery.

2. Refunds
If your request is approved:
- Refunds will be issued to the original payment method
- Processing time may take 5–10 business days

We reserve the right to deny refund requests that do not meet our policy criteria.

3. Non-Refundable Items
The following items are not eligible for refunds:
- Clearance or discounted items
- Custom or special orders

4. Exchanges
We may offer exchanges for defective or incorrect items when available.

5. Shipping Costs
- Original shipping costs are non-refundable
- Customers may be responsible for return shipping unless the issue was our error

6. Contact Us
freeamericancarpenter@gmail.com